The grassroots management training course has been in full swing since the opening ceremony, with weekly course arrangements and a attendance rate between 90% and 100%. In every class, the students listen attentively, take notes, actively participate in classroom discussions and speeches. Now that the course is halfway through, let's take a look at everyone's learning situation.


Jiang Qiuxia from the Quality Department

Through this training on how to efficiently conduct pre class meetings, I have gained a deeper understanding of pre class meetings and have also gained many inspirations in terms of thinking and work methods. Pre shift and post shift meetings, although seemingly simple in form, play a crucial role in our work. They are like a bridge of communication, connecting yesterday, today, and tomorrow, and also like a mirror, clearly reflecting the strengths and weaknesses of our work. Through this training, I realized my own shortcomings in pre shift meetings. Sometimes the time arrangement of pre shift meetings is not reasonable enough, and some content is explained hastily. I hope to plan the pre shift meeting time more scientifically, highlight key points, and ensure that everyone can fully understand the work tasks and requirements. Once, during a pre shift meeting, a colleague was feeling unwell, and I did not notice it in time. I persisted for an hour. The class just took a leave to go to the hospital for a check-up. If I can find it during the class meeting, let her go to the hospital in a timely manner, She can experience less pain. During the pre class meeting, it is important to promptly monitor the mental, physical, and work status of employees.

Classroom reality

The most impressive thing about this training is the twelve words that must be said during meetings. I found that I feel, I suggest, and I hope. New customers have very strict requirements for edge positions. How to control the quality of the process and procedures? Based on practical work, I found that there is a problem of edge position deviation in the smooth edge process. I feel that these large edge positions need to be selected separately and flow into the next process for production. I suggest that the smooth edge QC project two limit plates (maximum tolerance and minimum tolerance) during the inspection process. I hope that the smooth edge QC will strictly follow the QCP standards for inspection and strictly control the quality.

In my future work, I will actively hold pre shift meetings to improve my shortcomings. I believe that as long as we make full use of pre shift and post shift meetings, there will be improvements in teamwork, work efficiency, and work passion.



Production Department CNC Wei Rongwang

The book 'Issues and Response Strategies in Team Management' is a practical guide for improving grassroots management abilities, focusing on various problems and response directions in the context of team management. Through learning about issues such as being scolded, commanding beyond one's level, differing opinions, and transmitting and receiving, such as' being scolded by superiors', it is necessary to first accept emotions and then solve problems; Different opinions require rational expression and empathy. I have learned that when dealing with issues such as new employee integration, employee complaints, reporting to superiors, and internal conflicts, we need to empathize before resolving them, and when mediating conflicts, we need to focus on the root causes and establish rules. Centered around "resolution communication and transmission", highlighting the team leader's "execution ability and information accuracy as a link between the past and the future" is a key ability in team collaboration to "avoid inaccurate information and ensure execution efficiency". The most important thing is to learn how team leaders can cultivate successors, which is similar to the CNC machining training for sapphire watch glass in the production department. For example, through the practice of old employees leading new employees to achieve the ladder of technology transfer. Give them the opportunity to try taking on some work. Allow it to be completed independently and provide post review guidance. Not only teach how to do it, but also why to do it. Encouragement and recommendation: Create opportunities for their growth and generously recommend them to superiors. Only in this way can we systematically cultivate successors capable of CNC sapphire watch glass processing, ensuring stable production line technology and improved efficiency.

 
He Lei from the Material Preparation Department

After studying TWI - Core Skills for Frontline Supervisors, I have gained a new understanding of frontline management work. These skills are like building a sophisticated operating system for frontline managers, explaining guidance, relationship coordination, work improvement, safety control, and other aspects, refreshing my understanding of management responsibilities.
               

1、 JI Work Guidance: Transforming from Knowing Yourself to Teaching Others

In the past, when guiding employees, I always fell into the confusion of "explaining clearly, how come he still doesn't know", until I mastered the four stages of JI, I realized that "teaching" is a discipline.

In a new employee training session, I used the JI method to first explain the correct operating procedures and precautions to the new employee. The operating steps were decomposed into four steps: pre startup inspection, parameter setting, running process viewing, and shutdown maintenance. Each step was explained based on the principle of "why do we do this?" Then, the new employee was asked to gradually try and correct any deviations. Finally, through multiple tracking sessions, their mastery level was confirmed. This training unexpectedly found that the acceptance speed of new employees has increased by 30%, so "teaching" is not a one-way output of information, but a process of enabling employees to go from "knowing what it is" to "knowing why it is".

Only by treating guidance as a bridge for knowledge inheritance can we truly improve team skills.

Classroom reality

2、 JR working relationship, consolidating team strength through care

The cohesion of frontline teams is often hidden in harmonious relationships. In the past, when employees were prone to passive work, they used to use task indicators to put pressure on them, ignoring their emotions and demands. Now, JR's four stage communication method is applied, first understanding the reasons that affect the employee's work, then affirming the employee's attention to detail and contribution to the team, and then pointing out the work lag caused by passive work, asking if there are any difficulties, and finally working with him to develop a temporary plan. In this way, not only did the employee return to a passionate work state, but he also took the initiative to propose suggestions for optimizing the process.

3、 JR improves its work and breaks through efficiency limitations through innovation

The previous idea was' it's always like this, there's no need to change ', but now we will lead our employees to use the' five step method 'to find improvement points. If we find the problem of wasting nearly half an hour transporting cash wheels, we will mobilize the team members to discuss and propose the suggestion of placing the grinding wheels at designated locations according to their frequency of use. After trial operation, the time consumption of this action will be reduced by 30%. Managers should guide subordinates from habitual executors to proactive optimizers, making improvement a part of daily work.

4、 JS work safety, prevention first, keep in mind the bottom line of safety production

Safety is the red line of frontline management. After learning JS, establish a safety management system that includes prevention, supervision, and education. Emphasize safety points during daily pre shift meetings, allowing employees to take up their posts with safety awareness. During on-site inspections, be alert to equipment hazards, violations, and other details to nip risks in the bud. Regularly conduct safety drills to enable employees to master skills for responding to unexpected situations.

From my understanding of WIT to its application in every detail of daily management, I deeply realize that WIT is not only a set of skills and methods, but also a management philosophy. It enables me to help employees master professional knowledge and unite people in work instruction, overcome limitations in "reform", and fulfill responsibilities in "compliance". In the future, I will continue to work under the guidance of WIT, deeply cultivating and working on the fertile ground of frontline management, so that team growth and performance improvement resonate with each other, and truly become a frontline administrator who can fight tough battles and lead the team well.

Quality Department Lu Xiaoxian

From the course 'Practical Daily Management of Teams', I have gained the following:

1) How to deal with employee dissatisfaction?

Case: A product from a certain process needs to be directly stored in this process, and the inspection of this process needs to be carried out according to the standard requirements before storage (the stored product needs to be divided, boxed, and marked with lines, and the requirements are strict). The inspection told me that they do not want to be inspected according to the storage standard, and applied for her to inspect this product with increased production capacity, otherwise she will not inspect!

At that time, I asked her to get tested first, so I definitely wouldn't let her suffer any losses. I need to consider this issue! In retrospect, there were more than one process that was stored without belonging to her, and no one else raised any objections. Regardless of which process was encountered, it should be inspected and stored according to the standard requirements. Moreover, the probability of encountering her process was lower than others! After comparing with others, I am convinced by the test and have no further objections!

This case received guidance from Teacher Zhao. What should new employees or others do if they encounter this type of incident? New employees can inform us during the probation period that they may encounter such incidents during the inspection process, and can also inform everyone in advance during the morning meeting, which has the effect of early notification!

Classroom reality

2) Toyota Talent 333 Project

This method is really good. One person can handle three positions, one position can handle three people, and there are at least three versatile workers in one line. It is necessary to train employees, such as when there is suddenly no work to do in this position, when personnel take leave, or when the team leader takes leave, they can all complete the work tasks of this line! Before studying this course, I was already cultivating a successor. During my leave, she was able to handle many tasks as a team leader and completed them very well. Afterwards, I need to train at least three versatile workers, determine personnel rotation training, and explain the key points to pay attention to in each position, so that they can gradually grow up.

3) The importance of shift handover!

Before shift handover: If there is a batch of defective products on the same day, the cause should be immediately confirmed and cannot be confirmed after work. Check the 5 seconds before work and record the production report of this shift.

Handover: Complete the handover of production progress, completion progress, quality abnormalities, equipment abnormalities, safety 5s, precautions, and other assigned tasks from superiors and other subordinates on the same day.

After taking over the shift: If there are unfinished tasks, urgent delivery needs, or abnormal situations, arrangements should be made immediately to ensure smooth operation!

Case: When producing a product (with a large inverted edge) in the same process, the day shift used (bright) light projection, and the night shift continued with (dark) light projection, resulting in an error of three or four threads produced by the two shifts. Fortunately, the products produced by the two shifts were not mixed, and a note was made to pay attention to the next process when threading, but this also greatly affected the production of the next process.

Therefore, the projection methods of the two shifts should be consistent, and it is very important to do a good job in handover work to avoid forgetting. When encountering important issues or changes in production that require a unified inspection method, it is necessary to keep records in case of omissions during handover!

   
Classroom reality

Learning can broaden our knowledge and improve our work abilities, thus enabling us to work better. We hope that everyone who participates in learning can apply the knowledge they have learned to their work, making knowledge our strength.